HD Replay of the Live Webinar

Customer Service has dramatically changed over recent years. 

Your customers demand more, would like to pay less, need your services faster and want you to be bigger, bolder and better than ever. 

And it’s your job to provide it!

The good news is brilliant service, and the rewards that go with it, are within your grasp. 

See, Smile, Say Hello is a tried and tested formula that is guaranteed to provide epic results.

Do one, you make a moment

Do two, you make a sale 

Do all three… you’ll make a fortune!

In this fast-paced, fun webinar, Best Selling Author and Customer Service Super Coach Michael Heppell shared the exact mechanics to implement See, Smile, Say Hello in every interaction, with every customer. 

You will:

Understand the key difference between Customer Service and Customer Experience

Discover a simple 3-step process you can use to turn these losses into profits

Learn how to use automation and AI to IMPROVE your human connection

Find out which famed customer service is losing clients and why

Create outstanding levels of loyalty so your customers will rave, recommend and refer

Discover the biggest threats to your customer service and what you can do about it


More than ever, you must you see your customers first, ensure they see you and quickly connect.

Are you 'seeing' your customer?


No one cares how much you know until they know how much you care. 

The smile is the symbol of connection and the creation of magic customer service moments.

Say Hello

How do you communicate? Are your customers information starved or are they overloaded?

Exactly what do they need and how will you provide it?

INSTANT ACCESS for only £49

Fees includes VAT and a 100% total satisfaction you’ll be thrilled and think it’s worth 10x the price guarantee. 

 Recording replay available for 90 days.

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