HD Replay of the Live Webinar
Customer Service has dramatically changed over recent years.
Your customers demand more, would like to pay less, need your services faster and want you to be bigger, bolder and better than ever.
And it’s your job to provide it!
The good news is brilliant service, and the rewards that go with it, are within your grasp.
See, Smile, Say Hello is a tried and tested formula that is guaranteed to provide epic results.
Do one, you make a moment
Do two, you make a sale
Do all three… you’ll make a fortune!
Enter your bullet points here..
In this fast-paced, fun webinar, Best Selling Author and Customer Service Super Coach Michael Heppell shared the exact mechanics to implement See, Smile, Say Hello in every interaction, with every customer.
You will:
Understand the key difference between Customer Service and Customer Experience
Discover a simple 3-step process you can use to turn these losses into profits
Learn how to use automation and AI to IMPROVE your human connection
Find out which famed customer service is losing clients and why
Create outstanding levels of loyalty so your customers will rave, recommend and refer
Discover the biggest threats to your customer service and what you can do about it
Enter your bullet points here..
See
More than ever, you must you see your customers first, ensure they see you and quickly connect.
Are you 'seeing' your customer?
Smile
No one cares how much you know until they know how much you care.
The smile is the symbol of connection and the creation of magic customer service moments.
Say Hello
How do you communicate? Are your customers information starved or are they overloaded?
Exactly what do they need and how will you provide it?
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